Got questions? We've got answers.

Hiring a provider to run a business function for you. The provider manages the work and the staff day to day.

Building your own team in another country, such as the Philippines. You get skilled people at a lower cost, and you manage their work directly.

For most businesses, offshoring. You keep direct control of a dedicated team, which usually means better quality, stronger data security and lower costs over time.

Flexible Offshoring starts part-time and scales up. With EOR, you bring your own hire and we handle employment, payroll and benefits. Managed Offshoring adds recruitment, a full employment package, devices, monitoring and ongoing HR support.

Almost any role. We help you write the job description, and our talent team recommends a salary range.

Yes. Start part-time and scale to full-time as you grow.

Yes. We give you access to pre-screened candidates in the Philippines free of charge, and we handle shortlisting and interviews. You are only invoiced once you hire your first team member.

Start with our no-commitment recruitment process. Once you’re ready to hire and the agreement is signed, you can supply the equipment yourself or have us provide and manage it with your IT team. We complete and verify all pre-employment checks before your new team member starts.

You pay your team member’s salary and benefits at cost, with no mark-ups, plus a fixed monthly service fee. A one-time set-up fee per hire and a one-month deposit also apply. Estimate your cost.

Yes. A one-time set-up fee per hire covers recruitment, candidate assessments, HRIS set-up and equipment procurement. It varies by solution and is quoted per hire. Equipment deployment is billed separately at actual cost, and we take a one-month deposit. Shortlisting is free, so you only pay once you hire.

• HR support
• Payroll administration
• HRIS administration
• Timekeeping and attendance
• Equipment coordination
• Employee monitoring system
• Security and maintenance support
• Ongoing workforce support

The employee’s salary and Philippine statutory entitlements, including 13th-month pay, SSS, Pag-IBIG and PhilHealth. Health and life insurance are standard, subject to your confirmation.

No. Salaries, statutory benefits, insurance and other staff costs are passed through at cost.

You receive a monthly invoice with a detailed cost breakdown. We encourage you to review it with your offshore staff to support transparency and accountability.

No. You pay the management fee only while your staff member is working, subject to your agreement. If you decide to end the arrangement, we ask for 60 days’ notice so we can follow the required employment process.

Yes. Grow or reduce your team as your needs change, with reasonable notice and in line with your agreement and local labour laws.

Every employee signs a confidentiality clause and NDA. You can run the network and security on your own systems, or we can supply and manage the equipment with our own network security controls.

Through KPIs, regular reporting and structured reviews. We can also help you set up KPIs and scorecards for each role.

You track their KPIs and stay in regular contact through tools like Microsoft Teams, Slack and Zoom. Managed Offshoring also includes an employee monitoring system.

Yes. Your staff work exclusively for you, as an extension of your team, using your processes, systems and standards.

Usually two to six weeks, depending on the role, candidate availability, system access and training needs.

Six months, with monthly catch-ups from our account team to review progress, discuss feedback and address any concerns.

We provide a replacement at no extra replacement fee. This applies throughout the engagement, as often as needed.